Last updated: June 2025
YourMediLife ("we," "us," or "our") operates the website yourmedilife.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website. By using our site, you agree to the practices described below.
1. Information We Collect
a) Information You Provide Directly
- Account Registration: Name, email address, phone number, and password.
- Orders: Billing and shipping addresses, payment method details (processed securely — we do not store card numbers), and order history.
- Prescription Uploads: Stored securely and used solely to fulfill your medication order, retained only as required by law.
- Contact Inquiries: Name, email, phone, and message content.
- Newsletter Subscriptions: Email address only.
b) Information Collected Automatically
- IP address, browser type, device type, operating system, and referring URLs.
- Pages visited, time spent, and click patterns via cookies and similar technologies.
2. How We Use Your Information
- To process and fulfill your orders, including prescription verification.
- To send order confirmations, shipping updates, and support responses.
- To send promotional emails and newsletters (opt-in only; unsubscribe anytime).
- To improve our website, product catalog, and customer experience.
- To prevent fraud and comply with applicable US federal and state laws.
3. Cookies and Tracking Technologies
We use cookies to maintain your session, remember your cart, and analyze site traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features such as the shopping cart.
4. Sharing of Information
We do not sell, rent, or trade your personal information. We may share it only with:
- Service Providers: Payment processors, shipping carriers, and email providers — all contractually bound to confidentiality.
- Legal Requirements: When required by court order, subpoena, or applicable law.
- Business Transfers: In connection with a merger or acquisition — you will be notified in advance.
5. Data Security
We use SSL/TLS encryption, secure servers, and access controls to protect your data. No internet transmission is 100% secure; we encourage a strong, unique password and prompt notification of any suspected unauthorized access.
6. Your Rights (California Residents — CCPA)
- Know what personal information we collect and how it is used.
- Request deletion of your personal information, subject to certain exceptions.
- Opt out of the sale of personal information (we do not sell personal information).
- Non-discrimination for exercising your privacy rights.
7. Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect data from children. Contact us to request immediate deletion if you believe a child has submitted data.
8. Retention of Data
We retain data as long as your account is active or as needed to fulfill the purposes in this policy, or as required by law. You may request deletion of your account at any time.
9. Third-Party Links
Our site may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies independently.
10. Changes to This Policy
We may update this policy periodically. Changes will be posted here with an updated date. Continued use of the website after changes constitutes acceptance.
11. Contact Us
For privacy-related questions, please reach us via the Contact Us page.